Introduction
This privacy notice for T.H.E Services LLC (“WeLink,” “we,” “us,” or “our”) explains how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
○ Visit our website at welink.jp or any website of ours that links to this privacy notice.
○ Download and use our application(s).
○ Engage with us in other related ways ― including any sales, marketing, or events.
Questions or concerns? Contact us at info@welink.jp.
What Information Do We Collect?
Personal Information
We collect personal information that you provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise when you contact us.
This may include:
○ Contact Information such as your name, email address, phone number, and postal address.
○ Account Information including your username, password, and other authentication details.
○ Business Information such as your company name, job title, and industry sector.
○ Communication Information including your communication preferences and any correspondence between you and WeLink.
○ Payment Information necessary to process payments, including bank transfers and credit card information.
○ Shipping Addresses required for the delivery of products.
○ Usage Information including IP address, browser type, device information, access times, and referring website addresses.
Sensitive Information
We process the following categories of sensitive personal information:
○ Financial Information Bank account details and credit card numbers for processing transactions.
We process this data based on the following legal grounds: consent, performance of a contract, and legal obligations.
Information Automatically Collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
○ To facilitate account creation and authentication.
○ To deliver and facilitate delivery of services to the user.
○ To process transactions, manage orders, and provide customer support related to the sale and rental of exhibition products.
○ To respond to user inquiries and offer support.
○ To send administrative information to you.
○ To fulfill and manage your orders.
○ To send you marketing and promotional communications.
Legal Bases for Processing Your Information
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
Sharing Your Personal Information
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with include:
○ Ad Networks
○ Data Analytics Services
○ Payment Processors
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.
Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
International Data Transfers
Your information may be transferred to, stored, and processed by us in facilities and by those third parties with whom we may share your personal information, in Japan and other countries.
Your Privacy Rights
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, rectify, or erase the data we hold about you.
Changes to This Privacy Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
Contact Us
If you have questions or comments about this notice, you may email us at info@welink.jp. or by post to:
WeLink
by T.H.E Services LLC
2-7-20 Kita Aoyama, Minato-ku, Tokyo, Japan 107-0061