General Information
Effective Date: June 1st, 2023
This Privacy Policy describes how T.H.E Services LLC (“WeLink,” “we,” or “us”) collects, uses, shares, and protects the personal information of users (“you” or “users”) when accessing or using the WeLink website or app (“WeLink Services”). We are committed to protecting your privacy and complying with applicable data protection and privacy laws. By using WeLink Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information Collected
WeLink may collect the following types of personal information from users:
- Contact Information: such as your name, email address, phone number, and postal address.
- Account Information: including your username, password, and other authentication details.
- Business Information: such as your company name, job title, and industry sector.
- Communication Information: including your communication preferences and any correspondence between you and WeLink.
- Payment Information: when you make payments for our services, we collect payment card details or other financial information necessary to process the payment.
- Usage Information: we collect information about how you use and interact with WeLink Services, including your IP address, browser type, device information, access times, and referring website addresses.
2. Purpose of Data Collection
We collect and use personal information for the following purposes:
- Providing Services: to deliver and fulfill the services requested by you, including market entry support, translation, interpretation, sales representation, and other related services.
- Communication: to communicate with you regarding your inquiries, requests, and updates about our services.
- Personalization: to personalize and improve your experience with WeLink Services, tailor our offerings, and provide relevant recommendations.
- Marketing: to send you promotional materials, newsletters, and marketing communications relating to our services, subject to your preferences and applicable laws. You have the right to opt-out of receiving marketing communications.
- Legal Compliance: to comply with legal obligations, enforce our terms of service, and protect the rights, safety, and property of WeLink, our users, and others.
- Research and Analytics: to analyze trends, usage statistics, and user preferences to improve our services.
3. Data Sharing and Third-Party Involvement
We may share your personal information in the following circumstances:
- With Service Providers: We may engage trusted third-party service providers to perform functions and process personal information on our behalf. These providers are bound by confidentiality obligations and are prohibited from using personal information for any other purpose.
- Business Partners: We may share personal information with our business partners to provide joint services or offerings, subject to your consent where required by applicable laws.
- Legal Requirements: We may disclose personal information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity or its advisors.
- Consent: We may share personal information with your consent or at your direction.
4. Data Storage and Security
WeLink takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security techniques and procedures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. User Rights and Choices
As a user of WeLink Services, you have certain rights and choices regarding your personal information:
- Access and Correction: You may request access to your personal information and request corrections or updates to ensure its accuracy.
- Deletion: You may request the deletion of your personal information, subject to legal obligations or our legitimate interests.
- Marketing Communications: You have the right to opt-out of receiving marketing communications from us. You can do so by following the instructions provided in the communication or by contacting us directly.
- Cookies and Tracking Technologies: WeLink uses cookies and similar tracking technologies to collect information about your usage of WeLink Services. You can manage your cookie preferences through your browser settings.
6. Cookies and Tracking Technologies
WeLink may use cookies and other tracking technologies to collect information about your usage of WeLink Services. This information helps us analyze trends, administer the website or app, track users’ movements, and gather demographic information. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
WeLink does not knowingly collect personal information from children under the age of 16 without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
8. International Data Transfers
WeLink may transfer your personal information to other countries that may have different data protection laws than your jurisdiction. We will ensure that any international transfers comply with applicable laws and protect your personal information adequately.
9. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us in providing and improving WeLink Services. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Partners: We may share personal information with our business partners to offer joint services or promotions. If we share your information with our business partners, we will seek your consent where required by applicable laws.
- Legal Compliance: We may disclose your personal information if required to do so by law, regulation, or legal process. We may also disclose information to law enforcement authorities or other government officials if we believe it is necessary to prevent harm, fraud, or illegal activities or to protect the rights, property, or safety of WeLink, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or its advisors as part of the due diligence process or as part of the assets transferred. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.
- Consent: We may share your personal information with your consent or at your direction.
WeLink will take reasonable steps to ensure that any third parties with whom we share your personal information have adequate data protection and security measures in place. However, we cannot guarantee the security of your personal information during its transmission or its subsequent storage by third parties. Therefore, we recommend that you review the privacy policies of any third-party service providers or partners before providing your personal information or using their services.
10. Confidentiality
We take the confidentiality of your personal information seriously. We have implemented reasonable safeguards to protect the confidentiality, integrity, and availability of your personal information.
- Access Control: We limit access to your personal information to authorized personnel who have a legitimate need to access it. Our employees and authorized service providers are required to maintain the confidentiality of your personal information.
- Data Security Measures: We have implemented technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and secure data storage.
- Confidentiality Obligations: We require our employees, service providers, and any third parties who may have access to your personal information to sign confidentiality agreements and adhere to strict confidentiality obligations.
Despite our efforts to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information.
We will promptly notify you and relevant authorities in the event of a data breach involving your personal information, as required by applicable laws.
11. Updates and Contact Information
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated Privacy Policy on our website or app. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
T.H.E Services LLC
2-7-20 Kita Aoyama, Minato-ku, Tokyo, Japan 107-0061
Email: info@thesvcs.com
Terms of Service
Please review the terms of service governing the use of WeLink Services. By using WeLink Services, you agree to comply with the terms of service.